Terms and Conditions

Returns Policy

If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse before the product expiry date. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next 1-2 business days. Please allow up to 2 days for delivery domestically, or 1 week internationally.